When people are going through difficult situations in their lives – whatever it may be – it is customary for us as leaders to be there for them. Whether this is showing up to an event, giving them a phone call, or making the time to sit down and talk with them one on one, it is important for us to show we care about those we lead.
While this is true, we also need to give people the space to grow from their problems and obstacles. This is a fine line – when to step in and help, or when to simply encourage can take a long time to differentiate effectively. We’ll need to show intentionality in observing those we lead.
While some situations may not require us to step in, almost all situations would be benefitted from words of encouragement. Never underestimate the value that it could play into someone’s circumstance! The situations where we should step in and lend a helping hand should be abundantly obvious. Situations where we know the individual does not have the resources or expertise they need to overcome. In these circumstances, don’t hesitate to reach out.
In conclusion, you hold a responsibility as a leader to be there for those you lead. But you also hold a responsibility to help them in their personal growth and development. This means that you’ll need to discern when to step in to help, and when to encourage and empower. Understanding and implementing this into your leadership will not only benefit those you lead, but also the organization as a whole.